Privacy Policy

Overview

Mailbrake (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Chrome extension and related services.

Email Content — Zero Storage Policy

We never store, log, or persist the content of your emails. When you send an email, the text is transmitted to our AI analysis engine in real-time, processed for tone and risk assessment, and immediately discarded. No email body content is written to any database, log file, or storage system at any point.

Information We Collect

• Account information: Email address, name, and authentication details when you create an account.
• Usage metadata: Aggregated, anonymized statistics such as save counts and event types (rewrite accepted or send cancelled). No email content is included.
• Billing information: Processed securely through Stripe. We do not store credit card numbers.

How We Use Your Information

• To provide and improve the Mailbrake service
• To process billing and subscription management
• To generate anonymized aggregate statistics for product improvement

Data Sharing

We do not sell, trade, or share your personal information with third parties except as required by law or as necessary to provide our service (e.g., Stripe for payment processing).

California Residents (CCPA)

If you are a California resident, you have the right to: (1) know what personal information we collect, (2) request deletion of your personal information, (3) opt out of the sale of your personal information (we do not sell personal information), and (4) not be discriminated against for exercising these rights.

Data Security

We implement industry-standard security measures to protect your information, including encryption in transit (TLS) and at rest. All AI analysis is performed over encrypted connections.

Contact

If you have questions about this Privacy Policy, please contact us at [email protected].